Rated 30 out of 30 - Dec 12, 2022 - karl82
I am very impressed with the quality of my new spa cover and the experience ordering from Beyond Nice. I needed a new cover fast and the expedited manufacturing was well worth the additional cost. It was actually delivered earlier than I expected. Now my spa looks great and I'm looking forward to my electric bill looking better too.
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Rated 30 out of 30 - Sep 5, 2022 - Nelly12
The cover looks great! It was a fast delivery. Too bad they didn’t also sell Cover Caddies & Caddy extensions, which we bought elsewhere. We will return the next time we need a swim spa cover. It looks far nicer than the original Thermospas cover which only lasted 18 months & Thermospas never responded to our complaint. It’s nice to work with a company that actually wants our business, like BeyondNice!
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Rated 27 out of 30 - Jul 30, 2020 - Jessey
First of all, there Beyond Nice are custom-made spa covers. If you order from another dealer (such as Home Depot) you will get a fabricated cover that has no modifications. For example, I ordered from H. Depot but the fold on the cover was not on the right side. I found out later that there was only one fold and it could not be modified. Also, I had no choice on what color I could order. When I went to the Beyond Nice website, I was able to chose the fold that I needed and the color that I wanted. On top of all that, the price for the cover was less than the other online merchant. The cover was lots cheaper than the any cover from the local dealers in my area. I did find the Beyond Nice website useful and good. I also like the discount of $25 which helped me buy the cap I also wanted.
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Rated 30 out of 30 (AFTER RECEIVING COVER; NOT A CHECKOUT REVIEW) - Dec 26, 2019 - Eric
Was overly satisfied with the experience. Beyond Nice online order process was very easy to follow. Everything was laid out in an easy to follow instructions that were step by step. After ordering, received several confirmation emails of order and follow-up emails throughout the building process. After ordering received a physical letter in the mail, with contact information, and information on what to expect next in the process. Delivery took about two weeks. Cover was better than expected. Beautiful craftsmanship and cover fits perfectly. Much nicer than expected. Very high quality, especially the stitching. Would highly recommend. My advice is to make sure you follow the measuring guides when ordering, and double check your measurements. I almost put the wrong measurements, but I remeasured and found my error. Will absolutely order from Beyond Nice when I need another cover!
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Rated 30 out of 30 - Jun 12, 2019 - odie52
I was on one computer my friend another computer at her home and she was helping me look for a replacement cover for my hot tub. We were on several sites but found Beyond Nice was the best.
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Rated 29 out of 30 - Jun 10, 2019 - TSand
This is my second spa cover from Beyond Nice. Their craftsmanship and quality are unmatched. I can't find a better product and the price is competitive. The ordering process is long but it is detailed so you are sure you are getting the product you want. I highly recommend the double thickness, double wrap to prevent water logging. It extended the life of our last cover by at least 3 years compared to our first cover!.
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Rated 30 out of 30 - May 14, 2019 - xmoab
Review after receiving their cover: I was so excited to find a company that would make me a hot tub cover without having to replace the foam. I didn’t want to put good foam in the landfill. The cover was made to my exact specifications. It was fairly easy to disassemble my old hot tub cover and reassemble my new one. The only issue was they sent me freight tracking information, it wasn’t coming freight because it was a small package just the cover not the foam I was able to figure it out myself. But had some difficulty finding their phone number to call them and point out to them.
Review after checkout: I did not want to purchase an entire hot tub cover but sought out a company that could just make me a new vinyl cover so I could reuse my foam and not put it in landfill, pleasantly surprised to find how easy it was to order this online from beyond nice.
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Rated 30 out of 30 - Feb 22, 2019 - Brooke
Such great quality and much better customer service than other hot tub cover companies we’ve tried in the past. Thank you.
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Rated 30 out of 30 - Feb 14, 2019 - Bob
All product reviews for Beyond Nice hot tub covers were excellent and their website was easy to navigate, determine exactly what I needed, provided upgrade options at reasonable cost and placing the order was very easy.
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Rated 27 out of 30 - Feb 16, 2019 - HanksBeard55
The experience was super easy I liked the options and their descriptions made it very easy to decide what would work best for my budget and I liked that there was a discount code and the total before placing the order. Thank you very much it was so easy. Thanks
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Rated 30 out of 30 - Dec 13, 2018 - Oz
I was leaning towards buying a cover from The Cover Guys until I read their reviews. I fairly certain I purchased my last cover from them and it seems they've let their quality standards drop. Lots of complaints about inferior craftsmanship and poor Customer Service. I'm hoping Beyond Nice is the better alternative
I ordered expedited delivery for my cover and wasn't let down. However, the covers card board shipping container arrived looking terrible, it was pretty beat up and torn in several places. I was out of town when the cover arrived and my co-worker wrote "DAMAGED" on the delivery slip as instructed. I wasn't expecting issues with the manufacturer after reading many of their reviews. In fact they reached out to me before I was able to view the cover as delivered. The main reason I went with this company is due to their on-line reviews and seeing how another manufacturer charges $hipping for return$. I was very happy to find my cover in perfect condition after removing it from the box. It fits great and looks even better. Since delivery I've been contacted to make sure I'm happy with my cover, it's nice to know a company stands behind their product.. : )
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Rated 30 out of 30 - Nov 24, 2018 - Gil
Finally! An easy to use website! I love the way everything is broken down to the smallest detail so I know what I ordered. Also how it helped me double check all of the options.
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Rated 25 out of 30 - Nov 24, 2018 - Coastal California
Beyond Nice had some very good reviews on two different websites. I compared their hot tub cover prices versus two competitors and although they were comparable, the recommendations prompted me to purchase Beyond Nice. My only negative was that I have an old Hot Springs Grandee and had to measure all of the dimensions whereas another site populated all of the fields once I entered the product number of the spa. It turned out that some of my measurements were indeed off versus the standard spa cover.
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Rated 30 out of 30 - Nov 04, 2018 - Andy
I found the product at Amazon but decided to go directly to product’s website because that was more options and details about it. Ordering was quick and easy and hopefully they can work fast and I’ll be happy to have it by beginning of next month.
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Rated 30 out of 30 - Nov 02, 2018 - Sal
Wow! i just got a great deal on the best hot tub cover i ever owned. i never had a 6/4 thickness spa cover before and got it at the same price as my usual 4/2 or 5/3,PLUS i got 2# foam instead of my usual 1#, with double wrap and double thick,this cover is going to be great!!!. then on top of it all, i got a coupon code and got an additional 5% off and free shipping! can't wait to get it. So far it's been a very good day!
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Rated 29 out of 30 - Nov 01, 2018 - Ricky
Good step by step order to complete all ordering dimensions and optional add ons. Always know where you are going. Great experience.
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Rated 30 out of 30 - Nov 01 27, 2018 - srowe
Website is concise and informative, making selections easy. Correspondence by email is excellent, all inquiries were quickly answered. This is my second cover from the company. Their product is excellent.
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Rated 25 out of 30 - Oct 27, 2018 - thescot14
BeyondNice had a site that was easy to navigate, easy to get the details that I needed to make my purchase, and had links to 3rd party sites that helped me verity their quality. In reading their responses to customers on sites like Amazon, trust was built that BeyondNice cared to know the specifics of the issues that people had, and tried to resolve them.
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Rated 30 out of 30 - Oct 27, 2018 - R.S.
I love that I can configure all of the options to suit my needs
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Rated 30 out of 30 - Oct 25, 2018 - Mike
Following analysis of the purchasing options, a quick call to a very knowledgeable person, I was ready to order a hot tub cover. Easy are one could imagine to place the online order I hope the product is as good as the ordering experience
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Rated 30 out of 30 - Oct 24, 2018 - Koz
I just purchased a new hot tub cover. You came highly recommended by my neighbor who bought one. Very very easy to order from. Many hints and pics to guide the way with measurements. Very happy with there service so far.
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Rated 30 out of 30 - Oct 20, 2018 - Regina
I really liked the wide variety of choices BeyondNice offered. The site had so many choices, but was super easy to use. I researched and this was the best price I found . I was even more excited when I got free shipping for my purchase.
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Rated 30 out of 30 - Oct 18, 2018 - DBoiler
The website is very easy to scroll through and the "view" links with pictures are very helpful. However, making an order like this without ever ordering one of these (hot tub covers) before made me a little nervous so I called and got excellent help.
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Rated 27 out of 30 - Oct 16, 2018 - Online Shopper
Better product than competitors in Quality and Price., Sales assured of timely delivery which is a big plus.
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Rated 30 out of 30 - Oct 14, 2018 - Thunderbog
I am really happy to have been able to order this spa cover on line- it was pretty easy and fast. Once I was able to figure out the dimensions and the model of my existing tub, it was a breeze. I will definitely recommend this site to my friends who have hot tubs. Also, the price is 200$ less that if I ordered through the business where I got my last two covers.
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Rated 29 out of 30 - Oct 5, 2018 - Bessie
We customized a hot tub cover within minutes thanks to the straight forward options and helpful hints next to each questions. We shopped other websites and didn’t find them as easy to navigate nor provide as much information on the spa covers. We would recommend Beyondnice and will use them again for additional accessories.
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Rated 27 out of 30 - Oct 4, 2018 - Coastal Soul
Searched Google to find ratings of replacement hot tub covers and Beyond Nice was rated in the top 5 of every rating article I found. Went to their site and compared their price of a replacement cover to like covers of the other top 5 companies. Based on price, quality of materials used and length of warranty I chose Beyond Nice
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Rated 30 out of 30 - Sep 22, 2018 - Online Shopper
Love this beautiful blue hot tub cover sleeve! Fits perfectly, shipped very fast, and was easy to install. Great quality, so far and makes our older spa appear new again! The only thing we didn't like was the inner lining was mesh and we didn't expect that. You can see through it to the foam inside, which is rather old looking...but we may have missed the opportunity to upgrade that aspect, without realizing that's what we were clicking 'no thanks' on. Overall, we're amazed and thankful.
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Rated 30 out of 30 - Sep 13, 2018 - Tracker Chris
I purchased from beyond nice due to other good reviews online, also i requested some additional info about the hot tub covers and they responded right away, where as i had asked Cover Guy for additional info and received no response which made my choice to go with beyondnice.
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Rated 30 out of 30 - Sep 11, 2018 - JS
My hot tub cover has been wonderful! I am re-ordering from BeyondNice.
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Rated 30 out of 30 - Sep 3, 2018 - Carol D.
Other than the live chat not answering, it's been great! I emailed and they got right back to me. They found my past order so I would be able to reorder. And I am reordering because the price and quality are awesomet
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Rated 30 out of 30 - Aug 31, 2018 - Online Shopper
One of the best laid-out websites that I have ever used. It was extremely logical, helpful and made my order easy to place with confidence.
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Rated 30 out of 30 - Aug 24, 2018 - Online Shopper
Product was superior to the item I replaced. Communication was superior & delivery time was superior. My item was custom made and required exact specifications. Five stars on all counts,
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Rated 30 out of 30 - Jul 26, 2018 - RichL
I have made two purchases from Beyond Nice in the past 10 years. The hot-tub cover I purchased in 2009, which was designed and expected to last 4-5 years, lasted 9.5. I am extremely pleased with the product construction and quality, and would highly recommend them to anyone looking for a great value.
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