What a great company to buy from. They sent daily updates on where our cover was in production. Once the cover was delivered we were very happy with the quality. You now have a lifelong customer!!! Thank you!
Throughout my experience with the Beyond Nice staff, it was top notch! While there was an issue with the delivery company, Cynthia was attentive, focused, and very helpful throughout the process. She ensured that she had a satisfied customer.
The spa cover is very well made and I look forward to it lasting for many years.
I was worry that my order would get messed up with all the extras and being flat. I waited for a few weeks and when it came, it was perfect!!! We love it! My salesperson was awesome but darn, I forgot her name. She deserves a raise. 5 star customer service. She was responsive and wonderful!!! Thank you very much. Highly recommend!!!
I did a considerable amount of research before purchasing the cover. Beyond Nice appeared to be the best for the $. After I received the cover I was convinced that my decision was the correct one. Thanks for providing a quality product for a reasonable price.
Order number Y8738.
Purchased this cover to replace the factory cover that came with our spa. 6 year old original cover completely fell apart in it's final year. I researched 4 or 5 companies online to find a replacement. Beyond Nice had the most options you could choose to customize your cover. At first it was a little overwhelming, But as you examine each option, and choose the one's that meet your need you'll get a cover that won't disappoint you. Our original hot tub cover only had 2 tie down latches and would allow the cover to open in Oklahoma's high winds and finally get waterlogged. My new cover with 8 tie down latches hasn't moved an inch. The quality of the cover is great and during the whole process Beyond Nice kept us informed of the progress of our cover with frequent emails. I will definitely be recommending Beyond Nice to anyone I know with a hot tub.