Ordered our desperately needed cover back in dec. was on the fence about pulling the trigger but we finally took that "gamble" and boy did we feel like we won big. Cover is great. High quality. Fit perfectly and a huge improvement over the factory cover. I finally feel like I'm not laying while I watch steam escape from our hot tub. When I open the cover now I feel like it was even sealed on there. Couldn't be happier. I never write these reviews but I had to this time if it will help someone else get over that fear of ordering a cover online. I can't speak towards their customer service because I didn't have to use them!
Website was easy to use and walk through all the options for my particular replacement cover. Delivery was delayed due to seasonal demand, but I received updates every day alerting me where in the process we stood. Cover looks awesome and fits perfect!!!
This cover is so much better than the original one that was purchased with the Hot Tub! It's well made, and Very attractive Looking! The website was easy to use, and their customer service personnel was the Best. Will definately recommend them to any and everyone. Thank you so much!
Review by Tammy Order # 572987514 /
(Posted on 11/22/2013)
Order #14268 - The quality of the product is great. Customer service was fabulous as they kept me apprised via email on shipment and backorder info/updates very frequently which I appreciate! Also, they offer very competitive pricing! THANKS