I almost never write online reviews; because I am almost never blown away by the service of an online company. Well, I have officially been blown away by the service of BeyondNice, so I am writing a review. Every facet of the transaction was seamless, the product was better then I expected, and delivered quicker then I thought. Well done BeyondNice, now bring on the snow!!! Ryan from Bozeman, MT
Odering from a website is always a bit daunting, but BeyondNice made it easy.The cover fits perfectly. Our old cover was waterlogged...but we had no idea how nasty it was with mold until we took it apart. Imagine the potential health hazard ! Using the tub is fun again because we don't have to wrestle with that heavy old cover. As an added benefit, we have noticed significant energy savings as the cover is so insulative!! Love, love, love it. Our only regret? Not ordering one sooner!
Beyond Nice Hot Tub Covers are wonderful. The company was very helpful and consistently communicating through the process with me. The quality is great and looks 1st class. I would recommend them to everyone.
Review by Beyond satisfied. High quality and excellent costumer service /
(Posted on 7/11/2013)
After 5 rough winters in New York, my hot tub needed a new cover. The old cover was split open to the point that leaves and dirty rain debris from the heavy spring rains were getting into the hot tub. Speaking of heavy, when I tried to lift the old cover to clean the hot tub, the old cover had absorbed so much water from the hot tub you had to practically be a weight lifter to even attempt to open the cover.
I had had enough! When I called to order a replacement cover from where I purchased the hot tub, I was quoted a price of close to $800 and that was to replace the original 4 inch tapered to 2 inch cover. That was when I started surfing the web and discovered Beyond Nice on Amazon.com - and let me tell you their name says it all! Their staff was helpful, friendly, knowledgeable, and not only gave me the best price I could find, but did not sell me anything I did not need. I will definitely use them again and recommend them to anyone that asks me about a hot tub cover.
Came upon BeyondNice when looking for an affordable good quality top for our hot tub. Not only was it a cinch to order, but the contact by email with updates on my order and customer service was top notch. From ordering to delivery everything was great and even after 2 weeks of having the cover which was top quality for a wonderfully affordable price we were still contacted one more time to make sure our needs were met. 5 stars all the way!