Beyond Nice was recommended to us by a friend. It was a blessing. They sent us emails from the beginning, first acknowledging the order, followed by period follow-ups on the status through delivery to our home. The cover's quality is better than the original and it now has a skirt that cover the sides! Did I mention that I live in the SF Bay area & they shipped from Florida. It was a great experience.
As a new divorce I wasnt sure I could do this on my own however the website and measuring instructions were easy to follow and the result is I'm a happy hottubber again. Thank you BeyondNice you made a difference to my life.
The service that I received from Cynthia was exceptional and the product was delivered exactly as promised in all of the excellent communication and I am completely satisfied with the product. I would definitely recommend this company they made the whole purchase experience very easy.
I contacted beyond nice with my site need to replace my spa cover immediately. They came to my rescue immediately. They were quick to respond,accurate in there assessment of my needs. What I lacked in knowledge they were there to assist me. Thank you Beyond Nice, you are the top of my lost of preferred businesses.
Just wanted to say WOW!! The quality, attention to detail, customer service and shipping can only be described as excellent! I now feel comfortable leaving the spa in service all winter not to mention how much better my back yard looks. You definitely have a repeat customer!
Just received my new cover on Friday, installed it today and it fit PERFECTLY. Before and After photos attached.
Cynthia was extremely helpful, explaining all of the cover options available to me, and the follow-up email with links to your web site's measurement tips and color swatches was quite convenient to help me be sure I had the measurements and vinyl color correct.
I was also impressed on how quickly it was fabricated and delivered. The original Hydropool Serenity cover was a good quality cover (as you can see in the Before photo, it's seen better days), but this new custom cover is clearly superior in construction and design, with the "upgrades" I was able to choose.
I'm also comforted to see that it's marked with an ASTM safety compliance classification by UL. Thanks so much, it was a pleasure doing business with you and I fully expect to reach out to you again when this cover needs replacement.
Review by Chris B. from New York /
(Posted on 2/19/2013)