I thought it would be difficult to order a cover on line. I was wrong !! It was simple & quick. Customer service was abov excellent. Quick responses, clear content. Received my cover & it fit perfect !!! Better quality & fit than my original cover. Will definately be reccommending to family & friends !!! 5 stars plus !
Ordered a replacement vinyl skin for my foam cores and it arrived as a perfect fit. Couldn't be happier! Communication was excellent to make sure i was getting the proper cover ahead of time. It was manufactured quickly and shipped out fast. Manufactured in 1 week Delivery took 1 week. Just Awesome customer service!!!!!
This is our second hot tub cover, the first from this company, and by far, the best one we have purchased so far. When it was time to purchase a new cover for our hot tub, we decided to look around instead of just calling up the pool/spa business that we purchased from in our area. We used all the tools your website provides for choosing the right cover for us and our desert climate. For the same price that we would have paid our local business to just repeat the previous order, we feel that we definitely got a more superior product that is much more efficient, much better looking than any other cover we have had, and it shipped right to our door. We do not have a truck so we could not pick it up from our local store. They wanted $55 to deliver the cover! There were no hassles of picking it up at the store and getting it home. The entire purchase process was easy and convenient and the website was quite easy to navigate. Whenever we need a new cover, we will be back!
Review by Rob in California /
(Posted on 6/17/2014)
Beyond Nice was recommended to us by a friend. It was a blessing. They sent us emails from the beginning, first acknowledging the order, followed by period follow-ups on the status through delivery to our home. The cover's quality is better than the original and it now has a skirt that cover the sides! Did I mention that I live in the SF Bay area & they shipped from Florida. It was a great experience.