I'm not big on filling out surveys, but I will take a moment to let you know that I am very pleased with the workmanship of my spa cover. You run a class operation from initial contact to final delivery. Building my hot tub cover on-line and picking options was easy. The personal interaction along with personalized letter made me feel like a valued customer and not just another number. The hot tub cover arrived in great condition, well packaged and in a timely manner. The spa cover fit my hot tub perfectly and clipped into the existing connectors already on my hot tub. Thank you,
I recently bought a home with a spa inside that is surrounded by 3 walls. The existing cover had broken foam on one half and didn't fit very well (see pictures). The finished dimensions had to be very close to the specifications I provided otherwise if it was manufactured too big it wouldn't fit at all and if too small it wouldn't cover the spa completely. I am thrilled with the spa cover. It is thicker, lighter and fits perfectly. I highly recommend a spa cover from beyondnice.com.
Re order B7628, the entire process exceeded expectations. From initial followup on the order to fast manufacturing and delivery, everything was exceptional - and I beat the rains in California! I had also made a mistake and you corrected it, so quality control excelled also. Thank you very much.
I would have to say that my recent purchase of a new spa cover including the overall experience clearly exceeded my expectations. I am always reluctant to purchase anything custom online however, BeyondNice made the overall process very easy. The template and ordering chart were very clear and the sales associate immediately answered a couple of my questions to ensure I got it right. Then came immediately the order confirmation and tracking number for FREE shipment and delivery. The delivery guy actually called before he delivered, carried my new cover to the back of the house and helped me put the cover on my hot tub! The cover fits perfectly, is easy to put on and take off and was very affordable. Well done and keep up the good work!
I want to thank Cynthia for helping me to select the best choice of your product. She was very friendly and expert with the product. The transaction went well and quick because of her help. I will recommend anyone who is looking for a new cover made. Thank you so much.
Just wanted to take a moment to let you know how thoroughly satisfied we are with Beyond Nice. Our new hot tub cover is wonderful, fits perfect. Your customer service was exceptional. You worked with me to ensure a perfect fit and at a outstanding price! I will sing your praises to all.