The customer service is fantastic. Cynthia was well versed and was extremely helpful in the purchase. The Jacuzzi J480 is a special design and it fits perfectly. I must admit the cover was even better than the one that came with the tub from the dealer. I would highly recommend Beyond Nice for your next purchase and mine.
Wish I had kept my old cover to send a picture but had already thrown it away! My tub is around 8 years old. When I decided to get another one, contacted the maker and was going to have to pay around $480. I called BEYONDNICE and the rep that helped me was so helpful and so patient while I measured this and that! Then, when the lid came, I couldn't believe the quality...much better than my original one. Thanks so much!
This is a long overdue THANK YOU ! My hot tub cover is perfect and I could not be more pleased. Your customer service is outstanding. Cynthia was extremely helpful in helping me to be sure I had all the right measurements, etc to ensure a perfect fit. She offered very helpful advice and gave wonderful suggestions.
The delivery was right on time and the driver could not have been more pleasant. He even carried the cover to the hot tub for me!
I would definitely use you again and would highly recommend you to anyone seeking an outstanding experience in replacing their hot tub covers.
Review by Nancy S. from Corolla, North Carolina /
(Posted on 2/15/2013)
Thank You for the great customer service. Sorry for the hassle of having to cancel my order due to my hot tub needing repairs, but you were great . You ought to be running the company as your the best sales-person , Ive ever dealt with, I will order from you when I am ready to buy my tub!
Review by Larry C. from St. Anne, Illinois /
(Posted on 2/4/2013)