I want to tell you how satisfied I am with your service. My hot tub cover was ordered on March 3rd and shipped out on March 8th. I received the cover in perfect condition on March 11th. Communication with Wilson Trucking was great. We set up an appointment and the driver was on time and great to deal with. Our cover fits perfectly. Thank you so much for your great service, e-mails for delivery information and the product. I will spread the word--Beyond Nice is the best! (Posted on 3/13/13)
Thank you for the follow-up. Our spa cover arrived in perfect condition. The fit was even better than I expected, however the most important part of this transaction was the customer service. Cynthia was very knowledgeable, even changed my order to better fit our east Texas climate demands. She provided the BEST online customer service experience I have ever experienced; and I order quite a bit online. Your company information is now filed under the hot tub file and I will always use your company in the future for replacement covers.
Nancy C. (Posted on 3/12/13)
Fantastic experience. Hoping to install the cover this week.Your phone support for customers could not have been better. Seriously held my hand through the entire process.
Thanks again, Richard (Posted on 3/12/13)
The spa cover is beautiful and the tub is up and running. Delivery guys truck would not start back up so I checked it out n fixed him up, tightened battery cables and got him moving. (Posted on 1/22/13)