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Welcome to BeyondNice!

(970) 703-3074

Shipping Policy

Shipping from Beyond Nice
  • BeyondNice ships within the 48 Contiguous United States ONLY
  • Due to high risk of damages, we do not provide international shipping
  • We deliver to Alaska, Hawaii or Puerto Rico only with manual freight quote and additional charges
  • No P.O. box deliveries
  • No APO/FPO deliveries
  • We contract with freight trucking carriers for curbside delivery only.
  • Our hot tub covers ship in a 4' x 8' x 12" box and weighs about 55 pounds
  • The delivery address must be tractor trailer (18-wheeler) accessible
  • Tracking information is emailed when your spa cover ships.
  • When your cover arrives at the destination terminal nearest the delivery address, the courier will call to schedule a delivery appointment.
  • We are not responsible for delays caused by the carrier.
  • We are not responsible for fees charged by the carrier for missed or rescheduled delivery appointments.
  • Please carefully inspect your spa cover at the time of delivery. The driver CANNOT leave until you sign the Delivery Receipt.
  • If the hot tub cover is damaged, write the damage on the Delivery Receipt and refuse the delivery so the freight carrier can return the spa cover to us.
  • Notify us of the freight damage by email to sales@BeyondNice.com within 24 hours.
  • If you accept a damaged hot tub cover, without noting damage on the Delivery Receipt, you will be solely responsible for submitting a claim to the freight company.
  • If you leave a note allowing the freight company to drop off the spa cover without your inspection, and the hot tub cover has freight damage, you will be solely responsible for submitting a claim to the freight company.